DFY SOCIAL MEDIA — SERVICE AGREEMENT

This agreement is between DFY Social Media (operated by Elijah Wiles) and the client identified in this onboarding form.

1. SERVICES PROVIDED

DFY Social Media will provide social media management services as outlined in the selected plan. This includes content creation, posting, graphic design, and engagement management on the agreed platforms.

2. FREE TRIAL

The first 2 weeks of service are provided completely free of charge. No payment is required during this period. After the trial, the monthly fee for the selected plan applies.

3. PAYMENT TERMS

Payment is due at the beginning of each month. Accepted methods include MTN Mobile Money, Lonestar Mobile Money, and bank transfer. Services may be paused if payment is not received within 5 days of the due date.

4. CANCELLATION

Either party may cancel this agreement with 7 days written notice via WhatsApp or email. There are no cancellation fees or long-term commitments required.

5. CLIENT RESPONSIBILITIES

The client agrees to: (a) provide access to their social media accounts; (b) respond to requests for information or approval within 48 hours; (c) provide photos, logos and brand materials when requested; (d) make payments on time.

6. CONTENT APPROVAL

DFY Social Media will create and post content on behalf of the client. The client may request changes to content strategy at any time. Major content decisions will be discussed with the client before implementation.

7. CONFIDENTIALITY

DFY Social Media will keep all client business information, account passwords and strategic plans completely confidential. This information will never be shared with third parties.

8. RESULTS DISCLAIMER

DFY Social Media will work diligently to grow the client's social media presence. However, specific follower counts or engagement rates cannot be guaranteed as social media performance depends on many factors outside our control.

9. CONTACT

Elijah Wiles · elijahwiles@shiftproof.org · WhatsApp: +1 (302) 518-1929 · dfysocialmedia.org